Free email templates
Quote follow-up email templates you can actually send
Copy-ready quote follow-up emails for receipt checks, unanswered estimates, decision nudges, and closing the loop.
Use the template that matches the moment
A useful follow-up is specific to what has happened since the quote was sent. The first message should not sound like the fourth. Start gently, get more direct only when needed, and stop once the customer responds.
Replace every bracketed field with real information. If you do not know a detail, remove it rather than inventing it.
Four quote follow-up emails
1 · Confirm receipt
Subject: Did the [project/service] quote reach you?
Hi [First name],
Just checking that the quote I sent for [project/service] came through okay. If you have any questions about the scope, timing, or options, reply here and I’ll help.
Thanks,
[Your name / Business]
2 · Invite questions
Subject: Any questions about your quote?
Hi [First name],
I wanted to follow up on the quote for [project/service]. Is there anything you want me to clarify or adjust before you make a decision?
Thanks,
[Your name / Business]
3 · Ask for the next step
Subject: Next step for [project/service]
Hi [First name],
Checking in on the quote for [project/service]. If the scope still looks right, reply here and I can confirm the next step and current availability. If your plans changed, that’s useful to know too.
Thanks,
[Your name / Business]
4 · Close the loop
Subject: Closing the loop on [project/service]
Hi [First name],
I haven’t heard back, so I’ll close the loop on this quote for now rather than keep following up. If the project becomes active again, reply here and we can revisit the scope and availability.
Thanks,
[Your name / Business]
Small changes that make the template sound human
- Name the actual job: “bathroom renovation” is better than “the estimate.”
- Use the customer’s language for the work where possible.
- Mention a real constraint only when it is genuinely real.
- Give the customer an easy way to say the timing changed.
- Reply from an inbox that someone actually monitors.
What to avoid
Avoid guilt, fake urgency, repeated exclamation marks, and vague messages that only say you are checking in again. The goal is to make a decision easier, not to make silence uncomfortable.
If you automate these emails, make sure the automation stops on reply. A customer should never answer your question and then receive another scheduled nudge as if you did not read it.
Automate the remembering
Follow up consistently without living in your inbox.
ChaseQueue follows up on quotes and invoices until the customer replies, decides, or pays. Your first 10 chases are free and no card is required.
Start free